Terms of Service
Our terms of service for using our application.
By Using Dendri, you acknowledge that you have read this policy, and agreed to the Terms of Service. Our policy and Terms may be updated from time-to-time, and therefore, you should review this periodically. We are not required to provide notice of updates or changes. If you have questions or concerns about the policy, terms, or how they impact you, please do not hesitate to reach out directly.
Who we are
Dendri is a small team based in Cherry Hill, NJ. We are a group of attorneys, marketers and developers who came together to identify a better way to manage tasks and projects for law firms and service businesses.
In general, data you share with us via use of our application is used only to allow the application to function as intended. Unless you explicitly authorize a member of our team to access your data to help you implement a feature or fix an issue, our internal team will not intentionally access your personal data. The only data that we may reference to allow us to understand the functioning of our application is your name, email address, organization name, and statistical but non-identifiable usage information. For example, we may review how many projects or tasks you have created or when you were last active, but we will not review the name of those projects or the content contained therein.
What personal data we collect and why we collect it
Information
When visitors leave comments or send us messages on our homepage we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. This may not be present on our homepage at all times, but the information collected for messages or comments on our website will not be greater than this.
We also utilize Google Analytics for anonymous search traffic and usage tracking. This information is accessed only internally and not sold or shared with third parties. We may also utilize Microsoft Clarity to provide anonymous usage information to improve our services. This information will never be voluntarily shared by us to any third parties who are not agents or employees of Dendri.com. If Google or Microsoft retain any of this anonymized data, it is governed by their own policies.
By using our Application for your business you will choose what data to share. Data used in our application may include:
Your email address, business address, phone number, business name, and other personally identifiable information.
Your credit card information for payment for our services.
Information provided to you by your clients or customers, including personally identifiable and sensitive information chosen by you to effectively use our platform.
Dendri is a task and workflow management application helping lawyers and service professionals organize their tasks within their teams. Because this is generally client work, the information you provide to Dendri within the application is stored within our application for your use. It is not shared with any third parties and handled internally with sensitivity and confidentiality by Dendri. We will not intentionally review any of your client data without your specific authorization as set forth above.
Data Security Disclaimer
While we maintain industry standard security and encryption, and offer the ability to sign in securely with a selection of SSO providers, in the event your data is compromised by a third party, the following applies. First: In the event Dendri is made aware of a security breach impacting your data, we will notify you of the issue, and take steps to remediate the breach. In the event your data is compromised by way of Phishing, reverse engineering, or other targeted activity aimed at your business, you agree to notify Dendri and request any steps necessary to remedy the breach. In no event will Dendri be held responsible for any data loss, security breach, or other privacy issue impacting your business. Use of any internet-based service comes with certain risks, and you assume the risk that your data could be compromised through the use of our platform. Because our application is primarily used in conjunction with Clio, any breach of your data through Clio will necessarily result in that information that is shared with Clio being subject to that breach, and would be addressed by Clio's security protocols. You agree to indemnify Dendri and hold Dendri harmless for any breach, data loss, or other issue, subject to this paragraph.
Media
If you upload images to the application, you should exercise care in making sure such images are uploaded only via our application interface, and periodically check that any images are not accessible when not logged into our service. Sometimes, images may be "cached" locally in your browser and may appear accessible when they are not. Dendri will not be held liable for any publicly viewable images. Our images are stored on an Amazon S3 instance and encrypted based on its protocols.
Cookies
Our website:
Google analytics
We use Google Analytics to carry out statistical analysis of page use, page interactions and paths through the Website to evaluate and develop our Website. This is known as 'digital analytics'. We may also record certain information that customers provide during a Website purchase or other process.
This information allows us to understand individual behaviours and needs more accurately.For more information on how Google uses the data collected via this service, see here: http://www.google.com/policies/privacy/partners/
To opt out of being tracked via Google Analytics, you can also use Google's opt-out browser add-on: https://tools.google.com/dlpage/gaoptout
Our Application:
We use internal tools to control your settings and preferences. These are contained within the Dendri application itself and are not shared outside of our server. As an application, our various tools are necessary for the functioning of the application, for example, adding a task and assigning a user requires that data to be served on our database. The application cannot be used without this saved data. We may also use third-party tools internally to obtain anonymous usage data to monitor the performance and identify any problems with our application. If you do not consent to this usage, we ask that you not use our application.
At no time will we access your stored data without your express and direct consent. Any such access will be at your request and for specific maintenance purposes as agreed.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Analytics/Applicaton
Who we share your data with
Unless you opt-in to utilizing an integration which will share your data with a third-party service at your direction, we do not share your data with any third parties.
How we utilize your data
If you use our application, your data is privately stored in a database and not accessed by anyone not in your organization. By default, this information is stored indefinitely unless you direct us to delete those records. We may retain information limited to your name and email address, the name of your organization and generalized usage data to maintain our server and plan our storage needs.
You have the right to request that we delete your account and any associated data. Your data will only be used as described for your benefit to enable Dendri to function.
Where we send your data
Our servers are hosted via DigitalOcean and AWS. Your data is not transmitted off of our environment unless you direct it to be through an integration or your own use of our application. For example, if you choose to synchronize your data with Clio, any data transferred to Clio will be governed by its own data protection and privacy policies.
We are not localized for EU countries. If you are an EU user who would like to use our website or application, or in a territory that requires additional consent beyond the above noted declarations, please contact us prior to utilizing this website or our product.
Additional Terms:
License
Unless otherwise stated, Dendri and/or its licensors own the intellectual property rights for all material on Dendri. All intellectual property rights are reserved. You may access this from Dendri for your own personal use subject to restrictions set in these terms and conditions.
You must not:
Republish material from Dendri
Sell, rent or sub-license material from Dendri
Reproduce, duplicate or copy material from Dendri
Redistribute content from Dendri
This Agreement shall begin on the of first use of our application.
You warrant and represent that:
You are entitled to use Dendri for the purposes in which you are utilizing our service and have the authority from any third-parties to reproduce their information within your account and have all necessary licenses and consents to do so;
Your use does not invade any intellectual property right, including without limitation copyright, patent or trademark of any third party;
Your use of Dendri does not include any defamatory, libelous, offensive, indecent or otherwise unlawful material which is an invasion of privacy;
Dendri will not be used to solicit or promote business or activities that are unlawful or violate the Rules of Professional Responsibility for your profession.
You hereby grant Dendria non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your date for the limited purpose of allowing our application to function as designed for your private use.
Hyperlinking to our Content
The following organizations may link to our Website without prior written approval:
Government agencies;
Search engines;
News organizations;
Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and
System wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.
These organizations may link to our home page, to publications or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party’s site. Links contained within your organization when logged into Dendri should not be viewable by individuals who are not signed in as authorized by you as members of your organization. If you find this not to be the case, you agree to report the public visibility of any of your private content to us. We will not be held responsible, and you agree to indemnify and hold Dendri harmless for any publicly visible links that are not reported or remediated within a reasonable period of time.
iFrames
Without prior approval and written permission, you may not create frames around our Webpages that alter in any way the visual presentation or appearance of our Website.
Disclaimer
To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website/application and the use of this website/application. Nothing in this disclaimer will:
limit or exclude our or your liability for death or personal injury;
limit or exclude our or your liability for fraud or fraudulent misrepresentation;
limit any of our or your liabilities in any way that is not permitted under applicable law; or
exclude any of our or your liabilities that may not be excluded under applicable law.
The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort and for breach of statutory duty.
Severability:
To the extent any portion of these terms are found to be invalid, the remaining terms of this document will continue to be enforced to the maximum extent possible.
Service Reliability:
While we make every attempt to provide an enjoyable experience using Dendri, bugs may occur and service interruptions are always possible. If you are impacted by a bug, please let us know and we will attempt to correct any error. We will make reasonable efforts to inform you of the timeline.
In the event of a prolonged service interruption (greater than 48 hours with no or obviously limited access to the application) you may request a refund of your most recent monthly subscription payment. Any damages for loss of use will be limited to this refund.
Full Disclaimer:
Dendri will not be responsible for any damages of any kind related to the use of our application. In the event of an issue that renders Dendri unusable for your purposes a refund of the most recent subscription payment at our discretion is the limit of remedy available. Dendri will maintain industry standard security and privacy practices and will post our current practices on our website. You are encouraged to be guided by that information and base your use of our application on that information as currently posted. Use of our application constitutes agreement to the above.
